Can you return steam deck? (2024)

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Can you return steam deck?

For Steam Deck and related components and accessories (individually and collectively, the “Product”), you have 14 days from the date of receipt of the Product purchased from an authorized reseller to return the purchased Product.

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Can I return a Steam Deck if I don't like it?

For Valve Index, Steam Deck and related components and accessories (individually and collectively "Hardware") you have the right to cancel any purchase of the Hardware on Steam within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the Hardware purchased.

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How do I return a Steam Deck to a refund?

Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

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Does Steam give full refunds?

Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

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Is Steam generous with refunds?

While Steam's refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request.

(Video) How To Refund A Game On Steam | 2023 Tutorial | SEE DESC.
Can Steam decks be resold?

Selling your Steam Deck is safe and easy

Swappa is the safest and easiest way to sell your Steam Deck online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more. Get paid as soon as your Steam Deck sells, without waiting for your money!

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Does taking apart the Steam Deck void warranty?

Will opening up the Steam Deck void the warranty? The short answer is: no.

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Is Steam Deck deposit refundable?

Yes, you can cancel your reservation on this page. If you cancel within 30 days, you will be refunded to whatever payment method you used. If you cancel after 30 days, your reservation fee will be refunded to your Steam Wallet.

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Is Steam Deck worth it?

Sure, it's not perfect, a little pricey, and takes some getting used to, but beneath it all there's a console here that is hard not to fall for. For gamers who want to play a nice selection of triple-A and indie games in bed or on the move, the Steam Deck is definitely worth it.

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What is the warranty on the Steam Deck?

Valve's Steam Deck comes with a 12-month standard limited warranty. The Steam Deck's warranty chiefly serves to cover the console in the event of manufacturing defects. Valve will also cover issues with workmanship under normal consumer use for one year from the date that a Steam Deck ships.

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What is the longest refund on Steam?

If you weren't aware, Steam offers a refund for all game purchases, no questions asked, as long as your playtime is less than two hours and it's within two weeks of purchase.

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What is the average Steam refund?

The average indie game on Steam usually has a refund rate of around 10-12%. For your first indie game on Steam, it's expected you'll have a refund rate of around 15-18%.

Can you return steam deck? (2024)
How do I ask for a refund?

What to Include in Your Refund Request Letter
  1. Include details about the transaction. ...
  2. Explain why you are seeking a refund, but make sure that your reason falls within the refund policy. ...
  3. Include your contact information so that the business can reach you in case they would like to accept your refund request.
Apr 1, 2023

Will Steam ever deny a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

What is the best way to refund a Steam game?

The Short Version
  1. Log into your Steam account.
  2. Click 'Help' and then 'Steam Support'
  3. Select 'Purchases'
  4. Pick the game you want to return.
  5. Select 'I would like a refund'
  6. Hit 'I'd like to request a refund'
  7. Choose your refund method.
  8. Click 'Submit Request'
Aug 1, 2022

Will the Steam Deck become cheaper?

Steam Deck prices start at $396 and cost $512 on average as of June 2023. Steam Deck prices will continue to get cheaper over time.

Can I get two Steam Decks?

Multi-boot is supported - you can have multiple OSes installed and choose which one to boot into. Users will have access to the BIOS menu.

Can I give my Steam Deck to a friend?

The Steam Deck allows up to five family members or friends to access the same machine and play the same Steam games.

Do steam decks get stolen?

Most delivery drivers do not steal anything. People who got their package without issues tend not to make posts everywhere. As stated numerous times before, most Steam Decks have been delivered without any issues and weren't stolen or lost.

What happens if my Steam Deck breaks?

“If a Steam Deck comes in that is not covered by warranty, our team will reach out and offer to repair the device for a fee (if a repair is possible),” they explained. “This out-of-warranty repair service is completely optional, and you can ask for your device back if you prefer.”

Is Steam Deck repairable?

While the Steam Deck is user-repairable, with a boatload of replacement parts sold by iFixit, the option of having Valve take the console off your hands for repairs is a welcome one all the same.

How long does Steam Deck battery last?

How long does the Steam Deck battery last? Steam Deck includes a 5,313mAh battery to play games on the move. If a user does not tweak their performance settings to something optimal, the battery can provide power for an average of 1.5-2 hours.

Should I reserve Steam Deck or wait?

You no longer need a reservation to buy a Steam Deck, according to Valve, the company behind the gaming handheld that launched earlier this year.

How long does it take to get a refund for Steam Deck?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.

Should i buy Steam Deck 2023?

Eventually, we got one and were glad we did. Could we say the same in 2023? Well yes, 100% we still recommend the Steam Deck.

Is the 400 dollar Steam Deck worth it?

Is Steam Deck good value for money? If you're using it at home as a replacement for a high-quality PC to play games, then the Steam Deck is a no-brainer purchase. If you're attempting to use it as a travel device, however, it's important to consider its limitations, and how and when you'll be using it most.

Is Steam Deck as powerful as a PC?

It's quite possibly the most powerful gaming PC ever sold for $400, with roughly the power of a PS4 under its 7-inch screen.

Is Steam giving away Steam Decks?

As if it wasn't enough that Valve gave away one Steam Deck every minute during The Game Awards 2022 to lucky winners, the developer is now saying it wants to reward even more people by doing another giveaway.

How do I return a Steam game over 2 weeks?

Navigate to Steam Help ( and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.

What is a good reason for Steam refund?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

How many times can you Steam refund?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Can the BBB get me a refund?

Having the BBB mediate your complaint can sometimes result in a refund, but the BBB isn't able to force companies to fix the dispute. There are a few other places where you can report a problem that might or might not result in getting your money back.

How do I apologize for a refund?

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days. Once more, we apologize for the inconvenience this has caused you.

What to do if a company refuses to refund you?

Contact your state attorney general or consumer protection office. These government agencies may mediate complaints, conduct investigations, and prosecute those who break consumer protection laws.

Can Steam ban you for too many refunds?

You won't get "banned" or anything, only if you seem to be abusing the policy you may lose the ability to refund in the future.

Why am I not eligible for refund Steam?

Requirements To Get A Refund On Steam

For a refund to be officially eligible, it must fulfill two requirements: The refund request must be made within 14 days of the item's purchase. The account must have spent less than two hours playing the game.

Will Steam refund a game after 14 days?

No. If you have under 2 hours and it was bought more recently than 14 days ago, then you are basically assured to get a refund. If you have under 2 hours and it was bought /less than/ 6 months ago, then you have some chance to get a refund if you contact Valve and they decide to give you one.

Can you refund a Steam game after 2 hours?

Steam's policy is that you can get a refund on any game you purchase if you get it within 14 days of purchase and if you have played it for less than 2 hours.

Does Steam block refunds?

You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

What happens if you miss Steam Deck?

🎉 Emails will be sent out on the same cadence - every Monday and Thursday, with a 3 day order window. And as a reminder, if you happen to miss your order window for Steam Deck and would still like to purchase, just go to… and select 'Contact Steam Support'.

Is Steam Deck preorder refundable?

You may refund your pre-order any time prior to the release of the game. If the pre-order title was purchased more than 3 months ago, you may not be able to refund back to your original payment method. However, you may still request a credit to your Steam Wallet.

What is refund abuse Steam?

Abuse. Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you.

What happens if you abuse the refund system on Steam?

You can submit any number of refund requests for eligible purchases. If it appears that you are abusing the refund system, we reserve the right to revoke access to this feature.

What is the average refund rate on Steam?

The average indie game on Steam usually has a refund rate of around 10-12%. For your first indie game on Steam, it's expected you'll have a refund rate of around 15-18%.

Is Steam Deck worth keeping?

For gamers who want to play a nice selection of triple-A and indie games in bed or on the move, the Steam Deck is definitely worth it. The Steam Deck was the upset the handheld gaming market needed.

Is the Steam Deck fragile?

Fortunately for the Steam Deck, the screen was the most sensitive component to Jerry's durability tests. Scratching the hard plastic shell of the Deck, along with its rubberized buttons and plastic buttons, showed no loss in functionality and only left ugly scratches to look at.

Is Steam Deck uncomfortable to hold?

In terms of thermals, the Steam Deck is comfortable to play and hold for long periods of time. I expected heat to be an issue, but it simply isn't, and the exhalation of hot air from the top means that heat is being pushed away from my hands.

Can you refund then rebuy a game on Steam?

You should wait until the refund is completed to repurchase the game. If you repurchase the game now, the system may get confused. Once the refund goes through, the game may be taken from your library.

Is Steam Deck easy to repair?

The opening procedure is simple and straightforward; there's above-average modularity for most components; and you only need one Phillips screwdriver for all your repairs. And the storage solution here outclasses a lot of current laptops. Overall, the Steam Deck nets a 7 out of 10 on our repairability scale.


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