Can i return my steam deck? (2024)

Is it possible to return a Steam Deck?

For Steam Deck and related components and accessories (individually and collectively, the “Product”), you have 14 days from the date of receipt of the Product purchased from an authorized reseller to return the purchased Product.

Can I return Steam Deck if I don't like it?

For Valve Index, Steam Deck and related components and accessories (individually and collectively "Hardware") you have the right to cancel any purchase of the Hardware on Steam within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the Hardware purchased.

Does Steam give 100% refund?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.

How do I request a refund on Steam Deck?

Under 'Store & Purchase History' you'll find a link to press on called 'View purchase history'. Now, find the game you want to refund and select it. Where it says 'What issues are you having with this purchase? ' you can pick 'I would like a refund'.

Can steam decks be resold?

Swappa is the safest and easiest way to sell your Steam Deck online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more. Get paid as soon as your Steam Deck sells, without waiting for your money!

Is Steam Deck repairable?

While the Steam Deck is user-repairable, with a boatload of replacement parts sold by iFixit, the option of having Valve take the console off your hands for repairs is a welcome one all the same.

Can Steam deny a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

Is Steam generous with refunds?

While Steam's refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request.

Does opening your Steam Deck void warranty?

Will opening up the Steam Deck void the warranty? The short answer is: no.

How many refunds is too much Steam?

Is there a limit to how many purchases I can request a refund for? You can submit any number of refund requests for eligible purchases.

What is the longest refund on Steam?

If you weren't aware, Steam offers a refund for all game purchases, no questions asked, as long as your playtime is less than two hours and it's within two weeks of purchase.

What qualifies for a Steam refund?

Steam Support :: How To Request A Refund. Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.

How long does a Steam Deck refund take?

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.

Is Steam Deck deposit refundable?

Yes, you can cancel your reservation on this page. If you cancel within 30 days, you will be refunded to whatever payment method you used. If you cancel after 30 days, your reservation fee will be refunded to your Steam Wallet.

Is Steam Deck worth it?

Sure, it's not perfect, a little pricey, and takes some getting used to, but beneath it all there's a console here that is hard not to fall for. For gamers who want to play a nice selection of triple-A and indie games in bed or on the move, the Steam Deck is definitely worth it.

Can I give my Steam Deck to a friend?

The Steam Deck allows up to five family members or friends to access the same machine and play the same Steam games.

Will the Steam Deck become cheaper?

Steam Deck prices start at $399 and cost $514 on average as of June 2023. Steam Deck prices will continue to get cheaper over time. Valve phones hold their value well, but prices will continue to drop as time passes and new models are announced. Buy used and get the best price today on Swappa.

Does GameStop buy steam decks?

Unfortunately, fewer video game retailers are willing to buy the Steam Deck. You can't even sell one to GameStop. So your best option is to try and find a smaller second-hand video game store to sell to or to sell your Steam Deck via eBay, Facebook Marketplace, or another online e-commerce site.

Is the Steam Deck fragile?

Fortunately for the Steam Deck, the screen was the most sensitive component to Jerry's durability tests. Scratching the hard plastic shell of the Deck, along with its rubberized buttons and plastic buttons, showed no loss in functionality and only left ugly scratches to look at.

How long should a Steam Deck last?

The Steam Deck can last 6+ hours if you're playing less graphically demanding games like “Celeste,” but higher-end games quickly exact their toll.

What happens if my Steam Deck breaks?

“If a Steam Deck comes in that is not covered by warranty, our team will reach out and offer to repair the device for a fee (if a repair is possible),” they explained. “This out-of-warranty repair service is completely optional, and you can ask for your device back if you prefer.”

Can Steam ban you for too many refunds?

You won't get "banned" or anything, only if you seem to be abusing the policy you may lose the ability to refund in the future.

Does Steam have unlimited refunds?

There is no real "limit". Think of it like a cooldown. Steam is not a renting service so don't abuse the refund system or they'll lock you from refunding after some warnings.

What is the average Steam refund?

The average indie game on Steam usually has a refund rate of around 10-12%. For your first indie game on Steam, it's expected you'll have a refund rate of around 15-18%.

Do steam decks get stolen?

Most delivery drivers do not steal anything. People who got their package without issues tend not to make posts everywhere. As stated numerous times before, most Steam Decks have been delivered without any issues and weren't stolen or lost.

Can I replace the SSD in my Steam Deck?

Switching out SSDs

At the bottom of the exposed Steam Deck board is the SSD covered with its ESD shielding. Remove the screw holding down the SSD and slide it out from its port. Remove the ESD shielding and place it on the new SSD. Then place that SSD into the port and replace the screw.

How long is Steam Deck warranty?

Steam Deck Standard Limited Warranty

Valve's Steam Deck comes with a 12-month standard limited warranty. The Steam Deck's warranty chiefly serves to cover the console in the event of manufacturing defects.

What happens if you refund too much?

If your refund exceeds your total balance due on all outstanding tax liabilities including accruals, you'll receive a refund of the excess unless you owe certain other past-due amounts, such as state income tax, child support, a student loan, or other federal nontax obligations which are offset against any refund.

Do Steam refunds go to your bank account?

You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount.

Why won't Steam refund after 2 hours?

Technically yes, but it's of limited value to do so. You have 2 hours of play time for refunds, but it tracks your play time through any number of times you own the game. If you play for an hour, refund the game, buy the game again, you only have 1 more hour left before you can't refund it again.

How do I get a refund from Steam after 2 weeks?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.

How many hours does Steam support refund?

In-game purchases: A Steam refund is available on purchases made in games from parent company Valve for up to 48 hours after purchase, as long as the games hasn't been played, modified, or transferred.

What is RMA Steam Deck?

Steam Support will provide "Return Merchandise Authorization" (RMA) forms that we will use to process your return. In most cases, Steam Support will also provide you with a prepaid shipping label for your package.

How long does Steam Deck battery last?

How long does the Steam Deck battery last? Steam Deck includes a 5,313mAh battery to play games on the move. If a user does not tweak their performance settings to something optimal, the battery can provide power for an average of 1.5-2 hours.

How do I backup my Steam Deck before RMA?

Should I reserve Steam Deck or wait?

You no longer need a reservation to buy a Steam Deck, according to Valve, the company behind the gaming handheld that launched earlier this year.

How many Steam decks were reserved?

It seems that the highest number of reservations were made by North American users, which is 55,000. In addition to NA, there were 9,600 reservations by European Union users and 7,000 by United Kingdom users. The number for the 256 GB model reservations is 28,000 from NA, and 5,000 from EU.

What happens to Steam game after refund?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.

Is the 400 dollar Steam Deck worth it?

Is Steam Deck good value for money? If you're using it at home as a replacement for a high-quality PC to play games, then the Steam Deck is a no-brainer purchase. If you're attempting to use it as a travel device, however, it's important to consider its limitations, and how and when you'll be using it most.

What are the cons of a Steam Deck?

Is Steam Deck as powerful as a PC?

It's quite possibly the most powerful gaming PC ever sold for $400, with roughly the power of a PS4 under its 7-inch screen.

What is the warranty on the Steam Deck?

Valve's Steam Deck comes with a 12-month standard limited warranty. The Steam Deck's warranty chiefly serves to cover the console in the event of manufacturing defects. Valve will also cover issues with workmanship under normal consumer use for one year from the date that a Steam Deck ships.

What happens if you miss Steam Deck?

🎉 Emails will be sent out on the same cadence - every Monday and Thursday, with a 3 day order window. And as a reminder, if you happen to miss your order window for Steam Deck and would still like to purchase, just go to help.steampowered.com/en/wizard/Help… and select 'Contact Steam Support'.

Can Steam stop giving you refunds?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Is Steam Deck easy to repair?

You may also want to be gentle with the USB-C port and microSD slot, as both are soldered to the Steam Deck's custom motherboard. Despite this, iFixit found the Steam Deck easier to repair than some modern laptops. That might be heartening if you either prefer to fix devices yourself or hope to upgrade the storage.

How fragile is the Steam Deck?

Fortunately for the Steam Deck, the screen was the most sensitive component to Jerry's durability tests. Scratching the hard plastic shell of the Deck, along with its rubberized buttons and plastic buttons, showed no loss in functionality and only left ugly scratches to look at.

How many Steam Decks are being given away?

For every minute of the Game Awards, Valve will give one 512GB Steam Deck away, adding up to nearly 200 Steam Decks.

Does the Steam Deck overheat?

The Steam Deck is an incredible machine. However, it also gets incredibly hot. If you want to prevent the stuttering and crashes that inevitably come with overheating, you'll definitely want to do something about that.

How long is Steam Deck grace period?

Once you get your final purchase email, you have about 72 hours to actually pay for it otherwise it's supposed to go onto the next person in the queue.

What happens if you abuse Steam refund?

Abuse. Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you.